Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect personal information that you provide when creating an account, purchasing tickets, or contacting us. This includes your name, email address, phone number, and payment information.

2. How We Use Your Information

We use your information to process orders, send order confirmations, provide customer support, and improve our services. With your consent, we may also send marketing communications.

3. Payment Data

Payment card information is processed by Stripe and is not stored on our servers. We only retain a reference to the payment for order tracking and refund purposes.

4. Data Sharing

We share order information (name, email, ticket type) with event organizers so they can manage their events. We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures to protect your data. All data in transit is encrypted using TLS, and sensitive data at rest is encrypted.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can manage your data through your account settings or by contacting us directly.

7. Cookies

We use essential cookies for session management and security. Analytics cookies are used only with your consent.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

9. Changes

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our platform.

10. Contact

For privacy-related inquiries, please contact us through our contact page.